Shipping policy

Orders are typically processed and dispatched within 1-3 business days after payment is confirmed. Please note that processing times may vary during peak seasons or promotional periods.

Orders will be shipped using USPS and we currently do not offer international shipping. Please allow at least 5-7 business days (weekends and holidays excluded) to receive your order after shipping.

Please note that delivery times are estimates and may vary depending on the destination and other external factors beyond our control.

Shipping Rates: Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost during the checkout process before completing your purchase.

Order Tracking: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can track the status of your shipment by entering the provided tracking number on our website or the courier's tracking page.

Incomplete or Incorrect Addresses: Please ensure that your shipping address is accurate and complete. LÉSPRI is not responsible for orders with incorrect or incomplete addresses. Additional charges may apply for re-routing or re-shipping in such cases.

Shipping Delays: While we strive to meet our delivery estimates, unforeseen circumstances such as weather conditions, customs delays, or other factors may impact delivery times. LÉSPRI is not liable for shipping delays beyond our control.

Lost or Stolen Packages: LÉSPRI is not responsible for lost or stolen packages once they are marked as delivered by the carrier. Please ensure a secure delivery location or consider using a shipping address where someone will be available to receive the package.

Contacting Customer Service: For any questions or concerns regarding your shipment, please contact us at lespribodycare@gmail.com. Be sure to provide your order number and relevant details, and our team will assist you promptly.

Changes to this Policy: LÉSPRI reserves the right to update or modify this shipping policy at any time without prior notice. Changes will be effective immediately upon posting to the website.

Thank you for choosing LÉSPRI!